Read FAQs

• Does Honda Morristown sell used cars?
  Yes. Buying a clean, affordable used car on our lot at a great price is easy. Simply browse our expansive online inventory and you’ll see precisely why Honda Morristown is the first name so many turn to in Morristown when the time comes.
• Why should I buy a used car from Honda Morristown?
  Everyone has their own reasons for preferring Honda Morristown over anyone else. Whether it’s our outstanding used car inventory, the benefits that come with buying from our Certified Used Selection, our knowledgeable sales team, or our understanding Finance Department, you’re bound to find a reason why Honda Morristown is the best in the Morristown area.
• Does Honda Morristown offer used car specials?
  Yes. Check out the latest deals on our used car specials page and see for yourself just how much we can save you on the stellar used car, truck, or SUV you’ve always wanted.
• m I getting the best price in and around Morristown?
  Absolutely. Whether you are celebrating a recent graduation, a new job, or you have a new baby on board, one thing always remains the same: We have the most fantastic prices in Morristown on quality cars, trucks, and SUVs. Our team takes an extreme amount of pride in delivering this massive amount of value directly to you during whichever major life event brings you to our showroom floor, so you can shop with confidence knowing that you really are getting the best price possible on the vehicle that piques your interest.
• How do I pick the right used car to buy?
  It’s easy with Honda Morristown on your side. We have helped thousands of used car buyers with this process over the years, and the best place to start is by considering the particulars of your unique situation. Are you interested in the utility of a pickup, the ample legroom of an SUV, or the eco-friendly gas mileage of a compact car or sedan to help lower the cost of fuel that comes with your daily commute?
  
  Once you have spent some time pondering these questions, browse our expansive online inventory or call (423) 254 5025. From here, we will be more than happy to assist you in exploring all of your options and help ensure that you drive away from our used car lot with a smile on your face and in a used car that suits you perfectly.
• Is every vehicle on this website for sale?
  Yes. If you see a vehicle listed on our website, that means it has already passed our rigorous quality inspection process and is ready and waiting to impress you when you come in to take it for a test drive.
• Will Honda Morristown pressure me into buying a car I’m not sure about?
  No. Your comfort and satisfaction are our primary focus, so you can shop with confidence knowing that you are in complete control of this process from start to finish. Our sales team has a sterling reputation based on our commitment to always doing right by local car shoppers, which is why so many individuals in Morristown proudly consider themselves customers for life.
• What if Honda Morristown doesn’t have the used car I want?
  We are dedicated to sourcing quality used vehicles for all of our customers, so let us know what you are in the market for and we’ll get to work immediately on finding your preferred used car through our expansive dealer resource network.
• Can I compare used cars for sale?
  Yes, and it only takes a couple of clicks to leverage the power of our useful comparison tool. For each vehicle you would like to compare side-by-side, click the box labeled “Compare” at the bottom of each listing. Once you have all of the cars selected that you want to compare, an option will pop up beneath the listings to compare the number of cars you’ve selected. You can compare as many cars as you want all at once. This is the best way to see a quick layout of what each car offers.
• How do I know Honda Morristown’s used cars for sale are reliable?
  All incoming used cars undergo a rigorous inspection process that ensures our vehicles meet — and exceed — your expectations. Holding our inventory to the highest standards possible guarantees that you enjoy peace of mind and comfortable travel. Once you have spent some time pondering these questions, browse our expansive online inventory or call (615) 895-5092. From here, we will be more than happy to assist you in exploring all of your options and help ensure that you drive away from our used car lot with a smile on your face and in a used car that suits you perfectly.
• What is the difference between a used car and a certified pre-owned (CPO) vehicle?
  Great question. A certified pre-owned (CPO) vehicle is a used car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 roadside assistance. To earn this designation, the CPO vehicle must have less than a set limit of miles traveled and pass an in-depth multipoint inspection. As for used cars at Honda Morristown , this selection also undergoes a rigorous inspection process to guarantee superb quality, in addition to providing you with access to the remainder of the factory warranty (if applicable) in terms of extended coverage.
• Can I schedule a test drive at Honda Morristown?
  Yes, and it only takes a moment to schedule an appointment. Call (423) 254 5025 and we will get you on the books for a complimentary test drive of whichever vehicle piques your interest and offer guidance to you every step of the way until you find the ideal car that fits your unique needs.
  
  You can also schedule an “at-home” test drive, which allows you to drive any car you like wherever you are. We’ll bring the car to you at home or work and you can take it for a ride to get a feel for it on your schedule.
• Do I need to test drive a car before I buy it?
  We highly recommend taking advantage of this complimentary service. Feeling good about buying a quality used car, truck, or SUV that will last you long into the future requires being completely comfortable with the vehicle that intrigues you. Our expert sales team is happy to schedule a quick test drive so that you can proceed with confidence when the time comes to finalize this major decision.
• When is the best time to come shop at Honda Morristown?
  Anytime during our normal operating hours. We always have a friendly and helpful car consultant available to help you find the right car or truck that fits your routine. Feel free to stop by at any convenient time for you, or give us a call at (423) 254 5025 to schedule an appointment so we can be ready to drive the car you’re looking at when you get here. Either way, you’ll find that shopping at Honda Morristown is always a pleasant and convenient experience.
• Will Honda Morristown deliver the vehicle I purchase?
  That’s right! When you visit our website, all you have to do to find your next new or used car is scroll through our inventory online, complete the paperwork from home, and wait for your car to be delivered to you.
• Can I see a vehicle history report?
  Yes. Transparency is a cornerstone of our car buying experience, so our friendly sales team is pleased to provide you with an accurate and up-to-date vehicle history report covering every vehicle that piques your interest in our inventory. Each used car sold on our lot adheres to a strict commitment to quality and reliability, so shop with confidence knowing that a complimentary, comprehensive vehicle history report that confirms this sterling standard is always available for you at Honda Morristown.
• What if I am not happy with the car I purchased?
  We are committed to your satisfaction throughout each phase of the car buying process — even after you sign on the dotted line. Our team is only a quick phone call away, and we will do everything in our power to allay any concerns you might have regarding your recently purchased used car, truck, or SUV. This way, you can keep riding around Morristown in style and enjoy all of the benefits that come with upgrading your daily driver.
• Does Honda Morristown sell new Honda vehicles?
  Yes, we proudly offer the latest exciting, feature-rich vehicles straight from Honda. As soon as you pick out your dream Honda vehicle, you can count on our friendly team to work out the details. If you’re a new Honda shopper in Morristown , there is plenty to love about our blend of outstanding selection, premium service, and impressive financing.
• Why should I buy a new Honda vehicle?
  Buying a new Honda from us is the easiest and most convenient way to get the biggest bang for your buck when upgrading into an exciting new vehicle. Known for their reliability, performance, and affordability, Honda vehicles are the cream of the crop in the automotive world and sure to turn heads here in Morristown.
  
  Owning one of these fine automobiles is also the ultimate opportunity to save a ton of money and enjoy the confidence that comes with parking your dream car in your garage. If you’re in the market for a major upgrade to your daily routine, come on in and we’ll find a way to make it happen.
• Do new Honda vehicles come with a warranty?
  Yes. Honda wants you to be more than satisfied long after you roll off of our lot in your stunning new car, which is why each and every award-winning new Honda we sell comes with a plethora of protections via a copious warranty program. Honda? more information about the warranty and safeguards that come with a new Honda, call (423) 254 5025 or come on in to talk to one of our friendly consultants.
• Can Honda work with me on the price of a new Honda vehicle?
  Yes. Getting you behind the wheel of the Honda you want is one of our favorite things to do. Every shopper comes from a unique financial background, so we take pride in being flexible with financing. Let us work our magic to find you a comfortable solution that works for you. It’s easy, convenient, and we can get it done quickly.
• What are the benefits of buying new versus buying used?
  This is a great question. Honda Morristown has years of experience spotlighting the advantages related to these two choices, so here’s a quick overview.
  
  Buying a new car is a great idea if:
  • You like driving new cars.
  • You want the latest and greatest in terms of safety technology.
  • Cutting-edge infotainment and connectivity with your smart devices is a top priority.
  • You like the confidence that comes with being protected by a Honda warranty.
  • You want the lowest interest rate possible.
  • You want to take advantage of new car incentives directly from Honda.
  
  Buying used is probably the right call if:
  • The budget-friendly nature of pre-loved cars appeals to you.
  • You want to get more bang for your buck and are seeking a gently used premium option.
  • Keeping your car insurance rates low is important to you.
  • You want to take advantage of Honda Morristown ’s commitment to reliability through our in-depth inspection, repair, tune-up, and detail process.
• Why choose Honda Morristown over the competition?
  Because you want to feel respected and choose from one of the best selections of reliable vehicles in or around Morristown. Or because you want to take advantage of customer-first, affordable pricing. Maybe because leaning on the assistance of friendly professionals who can cater to your unique situation and help guide you through the search for the right vehicle is an invaluable asset to have on your side during this major moment in your life.
  
  Simply put, because you — like other discerning shoppers — deserve to enjoy all of the benefits that come with shopping at the most trustworthy dealership in or around Morristown.
• Why should I buy from Honda Morristown?
  Buying a car from us is all about maximizing your return on this major investment. Our friendly sales professionals always put your needs first and will help you navigate our expansive selection of reliable, affordable, and alluring cars and trucks. At Honda Morristown, we’ve crafted a shopping experience that makes finding your perfect car straightforward and downright fun!
• What are Honda Morristown’s hours?
  Honda Morristown’s current hours of operation can be found on our contact page. Our business hours are subject to change throughout the year based on seasonal considerations. We stay open long hours so that serving your travel needs is as convenient as possible.
• Is Honda Morristown open on Sundays?
  No. We are closed on Sundays to allow time for our team to rest.
• Where is Honda Morristown located?
  We are always a phone call and typically just a short drive away. We stay vigilant in service and we are always ready to help you upgrade your daily driver. To make planning out a quick trip to our showroom floor even easier, you can find our official address for your GPS or map app below.
  
  4190 W Andrew Johnson Hwy
  Morristown, TN 37814
• How can I get a hold of someone at Honda Morristown?
  With a quick and friendly phone call. Dial (423) 254 5025 when you are ready to tap into the expertise of our team and we will help you get to cruising the streets in the perfect vehicle for you.
• What kind of loan rates does Honda Morristown offer?
  Honda Morristown is committed to offering you the most competitive financing rates possible in Morristown . How do we do this? By working with lots of lending institutions and being flexible regarding your credit history, loan terms, and past financial hardships or considerations, we are able to provide access to impressively low rates that put you behind the wheel of your dream car and still keep your bank account happy along the way.
  
  Want to learn more about your specific loan rate? It’s easy, call (423) 254 5025 today.
• Can I finance my taxes, registration, and other fees?
  Yes. Nearly all car loans bundle the taxes, registration fees, and other expenses into the loan. This is a great way for savvy shoppers to reduce the upfront expenditure associated with buying a car and registering it.
• Can I include the cost of service contracts, GAP insurance, accessories, and other vehicle-related items in the total amount that I finance?
  Yes. We know that being flexible with financing additional services over time goes a long way toward making the car-buying process more convenient and relaxed for everyone.
  
  If you would like to take advantage of optional upgrades when financing your next car, truck, or SUV, let us know when you come in and we will be happy to help you spread out the cost over the term of your loan.
• Can I get financed with no money down?
  Yes. Honda Morristown offers zero down payment financing to qualified buyers. Let us know that you want to consider this option when the time comes to apply for a loan and we will help you get it done.
• Can I get financed if I don’t have good credit?
  Yes. Honda Morristown offers zero down payment financing to qualified buyers. Let us know that you want to consider this option when the time comes to apply for a loan and we will help you get it done.
• Can Honda Morristown help me get a loan if I have no credit history?
  Yes, we do it every day. We work with lots of different lenders to help people from all walks of life get into suitable cars and trucks. We shop your loan on your behalf which pits the banks against each other and gets you the best possible rate, regardless of your credit history.
• Can Honda Morristown help me get a car loan if I have recently gone through bankruptcy?
  Good question. We’ve helped many customers in this situation secure the financing they need to get into a reliable and affordable used car. Thanks to our easy loan application process, all it takes is a few minutes to get the process started. We can often leverage our large network of banks to find a trusted partner that will make an exception if your life situation has improved markedly since the hiccup.
• Can Honda Morristown help me get financed if I am disabled or on Social Security?
  Yes. Getting approved for the right loan as a person receiving disability and Social Security disbursements is a piece of cake with our helpful finance experts on your side. Many lending institutions consider these payments as sources of income when determining the type of loan you qualify for and the loan’s total value — a crucial fact that greatly improves your terms when you are approved for financing.
• Can I get approved for a loan if I am self-employed?
  Getting approved for a loan as a self-employed taxpayer is a simple matter. Income verification will be the key to your success. Once we review the documents that verify your income such as your tax returns, bank statements, or canceled checks, you’ll find that getting approved is simple, straightforward, and convenient.
• Can Honda Morristown help me obtain financing if I recently changed jobs?
  Yes. Starting a new job can be an exciting time. Let us help you make this big moment even sweeter by connecting you with the right loan on your next vehicle. Your employment status is just one of the myriad factors that go into the loan approval process, so if you recently upgraded into a better position at a new company you can apply with confidence knowing that our financing team is prepared to secure a great loan at the lowest interest rate possible.
• Can Honda Morristown finance my loan if I am a first-time buyer?
  Helping guide first-time car buyers through this important — and exciting — event is one of our specialties. Let our trustworthy and friendly team take the lead on this for you and you will soon see why so many first-time buyers in Morristown lean on us when the time comes to finance an affordable and reliable new or used car with budget-friendly payment.
• What if I owe more than my car is worth?
  Commonly called underwater, or upside down, in an inequity position, or buried, our finance team has seen it before. We leverage many years of professional experience assisting shoppers through this situation. It starts with a fair offer to buy your trade-in.
  
  We can typically roll any inequities into the new loan which means that we pay off the difference and you start a new loan on the new car. This way you can drive home in style in the car or truck that you really want.
• Do I have to have a job to get financed at Honda Morristown?
  Being employed is one of a host of factors that will go into any car loan approval process. Our team of experts can do what they do best and work hard to secure you the perfect loan for your unique situation, but you’re still going to have to pay it back. Banks like to see a steady history of income and you’ll need to be clear about your other sources of income and how you intend to pay back the loan without a job.
• Can Honda Morristown provide a quote on my trade-in’s value?
  Yes. Securing access to seller-friendly offers on trade-in vehicles in Morristown starts with calling (423) 254 5025 for a quick chat about your car. Honda? shoppers who prefer to keep things digital, check out our friendly trade appraisal tool to request a quote on your trade-in vehicle and the insight of our expert team of vehicle appraisers.
• How does Honda Morristown Determine my vehicle’s trade-in value?
  With the utmost care and consideration. We make it a point to provide the most customer-friendly trade-in experience imaginable. We are happy to make a fair offer on any vehicle you want to trade toward your next car. This commitment to going above and beyond is why local car buyers shop with confidence at Honda Morristown.
• Can I sell you my used car even if I don’t make a purchase?
  Yes. We are always ready and willing to buy your car for a fair amount and our check is good today.
• Can I get pre-approved for a loan at Honda Morristown?
  Finding out if you qualify for a loan is fast and has no impact on your credit score. Use our quick pre-approval tool.
• Do I have to get financed for a loan via Honda Morristown?
  If you prefer to work with your personal bank on the financing, we are eager to help you pick out the perfect car, truck, or SUV for you. Before you make your final decision, we would suggest that you connect with our financing team to see if we can find a better rate or more favorable terms.
• Why should I get financed at Honda Morristown?
  The short answer? It’s easy, convenient, and it’s the best option. We employ a swift process that keeps your interest rate and fees low. We work hard to find the best loan terms and our team makes a point to keep you in the know from start to finish.
• How much should my down payment be?
  Conventional wisdom suggests that putting down 20 percent of the total cost of the car at signing is a smart idea. However, your unique situation may require something different, and that is always fine by us.
• What is gap insurance?
  Gap insurance is a form of protection that provides insurance coverage for the remainder of your auto loan should an accident or collision completely total your vehicle. Gap insurance kicks in to safeguard your credit in the event of the total loss of your car and pays off the negative equity in your loan if you owe more than the depreciated value of your vehicle.
• Do I really need gap insurance?
  Gap insurance is a great asset to have on your side if you:
  • Made a small down payment.
  • Selected a loan term with a 48-month or longer duration.
  • Plan on putting more mileage on your vehicle than the average driver.
  • Value the confidence that comes with complete financial protection.
• Do I need a co-signer?
  Having a co-signer can make getting approved for a loan easier because of the combined credit score, income, and financial history. To determine if this is the best fit for you, let our team of experts leverage their years of experience to provide a hand as you consider your options.
• Do I need an appointment to meet with a financing specialist at Honda Morristown?
  Walk-in customers are always welcome, come on in and sit down for a chat regarding your car loan financing options at a time convenient for you. You can also call ahead to schedule an appointment with a friendly team member.
• Will I be at the dealership all day signing paperwork to get my loan?
  We make the process fast and easy. Our goal is to get you behind the wheel of your dream car as soon as possible. You can count on us to have everything ready when you come in to pick up your new car.
• What does “LTV” stand for?
  The loan-to-value (LTV) ratio is a tool used by lenders to represent the amount of money owed on your loan relative to the value of your vehicle. Honda For example, if you currently have a loan for $15,000 on a vehicle that is worth $20,000, your LTV is 75%.
  
  If you owe more than your current vehicle is worth, your LTV will need to be addressed. Honda Morristown has decades of experience assisting car shoppers through this exact situation.
• What does “PTI” stand for?
  The payment-to-income (PTI) ratio is a percentage that describes your car payment in relation to your pre-tax income. As an example, if your monthly car payment is $300 and your gross monthly income is $3,000, then your PTI is 10%. Lenders usually look for a PTI that sits at around 15% when considering how large to make a loan, but this is just one of a host of factors that go into the process of securing the best financing options for your unique situation.
• What does “DTI” stand for?
  The debt-to-income (DTI) ratio represents all of your monthly debt divided by your monthly income. Credit card payments, mortgage payments, and other recurring expenses are factored into this metric, which most lenders suggest keeping at or below 50%.
• What does “POI” stand for?
  “POI” stands for proof of income and is a metric that helps our associated lenders verify your stated income during the loan application process. Some common examples of proof of income include:
  • Pay stubs
  • Bank statements
  • Last year’s federal tax return
  • W-2
• What does “POR” stand for?
  “POR” stands for proof of residency and is a tool that aids our stable of high-quality lenders to confirm your residency during the car loan application process. Some common examples of proof of residency include:
  • Vehicle registration or title
  • Voter registration card
  • Utility or telephone bill
  • Selective Service card
  • Checking or savings account statement
• What does “APR” stand for?
  “APR” stands for the annual percentage rate. Typically referring to the interest rate of your car loan. This yearly interest rate is what you’ll pay in addition to the amount you borrow initially, and can be fixed (unchanging for the duration of your loan term) or variable (may change over the life of the loan).
• What does “ACV” stand for?
  “ACV” stands for the actual cash value. ACV is used to describe the amount of money a car can be expected to sell for through the large auction networks right now. This is the amount that we can expect to recoup should we choose to sell your car at auction.
• Can I see the full purchase agreement before I agree to buy?
  Yes. Transparency is paramount for our team. If you have any questions regarding specific inclusions within this agreement, the friendly and knowledgeable team member working with you will be happy to review and explain every line.
• Can I lease a new Honda at Honda Morristown?
  Yes. Leasing a new car at Honda Morristown is all about having your cake and eating it too. We are proud to pair up an impressive selection of head-turning Honda vehicles with a leasing program that makes upgrading your daily commute a breeze. Simply stop by our showroom floor today or shop online and call (423) 254 5025 whenever works best for you. From here, we will get you behind the wheel of the Honda vehicle you’ve been dreaming about in a flash, all at a low monthly price that fits your budget.
• What is a new car lease and how does leasing a vehicle at Honda Morristown work?
  A new car lease gives you the opportunity to take to the streets of Morristown in an alluring and feature-rich new Honda at a cost that is often significantly lower than traditional monthly car payments. As part of this program, you’ll enjoy all of the perks that come with owning your favorite Honda for a predetermined term length of time and/or number of miles traveled.
  
  When this term reaches completion, you’ll also have the flexibility to purchase this vehicle at a great price if you decide that you want to keep it. Leasing gives you options. The choice is always yours.
• What is the difference between leasing and financing?
  Financing a car places complete control in your hands for as long as you own your vehicle, while leasing is a temporary ownership arrangement that pre-negotiates the value of your car at the end of the lease. With a lease, you can switch into new cars every couple of years and never be surprised by an unexpected dip in value. To determine which option works best for you, connect with us and we will lay out the options in plain English which makes your decision easy.
• Should I buy or lease a vehicle in Morristown?
  This depends entirely on your unique needs and financial considerations. To help make the big choice between buying or leasing a vehicle easy and fun, here’s an overview of the benefits.
  
  You should lease a new Honda if:
  • You love the idea of upgrading into the hottest new Honda every couple of years.
  • You only need a car for a short time and would rather not set up longer-term financing.
  • You are seeking a lower out-of-pocket cost at signing.
  • You prefer lower monthly payments.
  
  You should buy a new Honda if:
  • You love the idea of owning the vehicle you drive.
  • You want the freedom to sell your vehicle whenever you want.
  • You want to keep your insurance costs as low as possible.
  • You know you will put a lot of miles on your car.
  
  Call (423) 254 5025 to tap into the insight of our experts and we’ll help you make a smart decision on whether to finance or lease.
• How does leasing differ from owning a vehicle?
  As far as your day-to-day experience goes, buying a vehicle from us or leasing one of our outstanding Honda offerings is exactly the same. Both options let you drive around in the Honda of your choice, and we’ll always be here to provide you with the best service in and around Morristownwhen the time comes to bring your vehicle in for routine maintenance.
  
  The only real changes come from a big-picture perspective. Financing a new Honda gives you complete ownership of your chosen vehicle, while leasing comes with a fixed term of possession. At the end of this period, you can either upgrade into another new car with the latest tech and creature comforts, or you can purchase your current vehicle at the pre-negotiated buyout price if you’re still loving your car.
• Does Honda Morristown rent cars?
  Yes. We have a wide selection of Honda rental cars and trucks ready and waiting. Call (423) 254 5025 today and we’ll reserve the perfect vehicle for your travel needs. Focus on the fun stuff — like planning an adventure or getting the details right for your next big trip.
• Why should I rent a car at Honda Morristown?
  Because we provide you with outstanding service and an ample selection of Honda rental options, at the lowest rates possible. Our friendly and knowledgeable team of experts and our commitment to flexible scheduling ensures that picking your car up is always convenient.
• What do I need to rent a vehicle from Honda Morristown?
  Renting a vehicle from Honda Morristown is a breeze. All we need to get this process started are a few things, which include:
  • Valid driver’s license
  • Major credit or bank card issued to the prospective renter
  • Valid, unexpired insurance that is transferable to a rental vehicle (proof of insurance required)
  
  Call (423) 254 5025 once you have these items together and we will have you sorted out and scheduled to come in and pick up your rental vehicle right away.
• What if I don’t have full insurance coverage that transfers to a rental vehicle?
  This is a question that pops up quite often, and we want you to know that you always have options. Depending on your unique rental situation, a Collision Damage Waiver (CDW) may be available to supplement full, transferable insurance coverage. To find out if this option is available and to rent one of our outstanding vehicles at an ultra-low price, call (423) 254 5025, and a member of our rental team will help you learn even more about how a CDW can help you secure a great rental vehicle for your trip.
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