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How We’re Doing Our Part During This COVID-19 Crisis

We know that COVID-19 continues to affect our communities throughout Tennessee. Rather than complain and pass blame, Honda Morristown has decided to make the best out of a bad situation. It’s our goal to continue providing a safe and healthy car buying and owning experience to our Morristown, Knoxville, and Tri-City communities. 

So we’ve taken many preventative measures to ensure everyone remains as safe as possible and can still enjoy buying a brand new car from Honda Morristown.

Preventative Steps Taken at the Dealership

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

Keeping high-touch areas as clean as possible is a big part of our effort of keeping COVID-19 at bay. Our cleaning crews have been instructed to frequently sanitize various high-touch surfaces throughout Honda Morristown including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

Washing your hands frequently or using hand sanitizer will help to reduce the chance of you picking up the virus while shopping for your next car. We’ve added many hand sanitizer dispensers throughout our dealership and highly recommend using them after handling things like keys, pens, clipboards, touching cars, doors, etc.

Preventative Steps Taken at the Dealership Stay Home Icon

If you are feeling ill, we please request that you stay at home. All of our staff have been instructed and mandated to stay home if they feel that they are experiencing any COVID-19 related symptoms. Let’s keep in-person shopping safe for everyone!

The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

We want to continue serving our communities by giving them a safe and healthy environment to buy a car in. These measures will remain in effect until further notice and we encourage you to do your part.

Enjoy The Car Buying Experience At Home

Complimentary Pickup and Delivery Options*

There’s no denying that COVID-19 is still here. Because it is affecting everyone differently, we understand that some may not be ready to come back into Honda Morristown just yet. That’s totally understandable and we want you to be comfortable when shopping for a car. So, we’re coming to you! 

We’ve added a few new services to our dealership we think you might like. First of which is our new car delivery service. Essentially, this allows you to enjoy the entire car buying experience from the comfort of your home, whether you’re on your couch, in the kitchen, home office, whatever. When everything is done, we’ll bring your brand new Honda, or used car, right to you. No need to come into the dealership at all, unless you really want to!

This is offered at absolutely no extra cost to you, so enjoy!

Another great, not to mention convenient, feature we’ve added to our repertoire is our service pick-up. This allows you to relax at home or work while technicians from Honda Morristown handle every stage of your service visit, including picking up your car from wherever you are and dropping it back off. Your car will also be totally cleaned and sanitized after the service visit. You can opt for a service pick-up when scheduling a service visit for your Honda!

At Home Test Drive*

Buying a car can be great fun, but a lot of that fun is sucked out if you’re stuck looking at them behind a screen. So Honda Morristown found a way to give you the traditional experience while at home. Introducing our At-Home Test Drive. 

This service allows you to schedule a test drive for any car you find in our inventory. Our sales team will bring the car to wherever you are and let you have some fun with it for a bit. This service is also available at no extra cost and works as long as you are within 20 miles of our W Andrew Johnson Hwy location in Morristown. This includes Jefferson City, Danbridge, and more!

  • Step 1 Icon

    Step 1

    Pick a car you like from our online inventory
  • Step 2 Icon

    Step 2

    Schedule an appointment and pick a time and place that accommodates YOUR needs
  • Step 3 Icon

    Step 3

    One of our friendly team members will call or email you to confirm the details of your appointment.
  • Step 4 Icon

    Step 4

    We will deliver the car to you at the time and place YOU chose!

After you’ve taken your chosen Honda for a spin, you’ll have a couple of options ahead of you. If you love the car, you can keep it while we finish the buying process! All of which can be completed online. If you didn’t like it, don’t worry. We’ll take it back to the dealership and if there’s another car you had your eye on we’ll bring that one over to you. There’s no limit on how  many cars you can try out at home!

If you want to learn more about the steps we are taking to do our part during the COVID-19 pandemic or take advantage of any of our new features, please get in touch with our teams at Honda Morristown!

Frequently Asked Questions

  • View More Icon Will Honda Morristown stay open?
    We are still open for business. Please click here to view our current hours.
  • View More Icon What precautionary measures are being taken?
    We have implemented increased cleaning and safety precautions in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.
  • View More Icon Can I still get my car serviced?
    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests. You can also schedule complimentary pickup and delivery for service within 25 miles of our dealership.*
  • View More Icon Do you offer pick up and delivery service?
    Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 25 miles of our dealership.*
  • View More Icon What if I have a question about if I need service?
    Give us a call at (423) 254-5031 with all of your service questions.
  • View More Icon Will you deliver the car to me?
    Yes. We offer pickup and delivery for sales and service as well as at-home test drives. These services are available free of charge within 25 miles of our dealership.*
  • View More Icon Is there any way to purchase my vehicle without coming in?
    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car right to your door. We also offer complimentary at-home test drives* to those who want to give their future car a spin before making their final decision.
  • View More Icon If I want to come in, is it possible to limit how long I’m there?
    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to aid in social distancing efforts and to limit the amount of people at our dealership at a given time. This is also a great option for those who do not want to or are unable to leave their house during this time.
  • View More Icon Do you know any way I can lower or suspend my payment?
    Honda is currently offering up to 90 days of deferred payments along with late-fee waivers for owners affected by Coronavirus.^
  • View More Icon Should I still get my vehicle serviced?
    Yes, regular maintenance is critical to the overall health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in clean, pristine condition. We are also offering complimentary pickup and delivery for service as well as sales.*
  • View More Icon What if I want to test drive a vehicle before buying?
    We are offering complimentary at-home test drives within 25 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.
  • View More Icon Can I get a loaner vehicle for service?
    We do not offer loaner vehicles for service, however, complimentary pickup and delivery for sales and service as well as at-home test drives* are available.
  • View More Icon Where can I find dealership updates?
    Dealership updates can be found on our Facebook page and the homepage of our website.
  • View More Icon What do I do if my lease is due?
    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 25 miles of our dealership.*
  • View More Icon I’ve received a letter that my lease is due, what should I do?
    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 25 miles of our dealership.*
  • View More Icon How do I clean and disinfect my car?
    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.
  • View More Icon Can I complete any and all paperwork online?
    Yes. You can complete all of your necessary paperwork online.
  • View More Icon Can I buy a car under a Coronavirus shelter-in-place order?
    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*
  • View More Icon Do I need to make an appointment before coming in for service?
    If possible, we ask that you make an appointment with our service department before coming to the dealership. If you live within 25 miles of our dealership, we encourage you to schedule complimentary pickup and delivery* for all of your service needs.
  • View More Icon Is my car getting fully detailed and cleaned post service?
    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

With everyday life becoming just a little more difficult at the moment, let our team at Honda Morristown help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!

If you have any questions, feel free to contact us at 423-200-4610 or stop by Honda Morristown at 4190 W Andrew Johnson Hwy, Morristown, TN 37814 today. We look forward to serving our customers from Morristown, TN, as well as the greater Knoxville area.

*Complimentary pickup/delivery and at home test drive only available within 25 miles of the dealership.

^No payments for 90 days on any new and unregistered Honda model purchased from March 16, 2020 through April 30, 2020. Offer only available through Honda Financial Services and participating Honda Dealerships. Offer does not apply to leases. Interest will accrue during the deferment. Tiers 1 through 8 are eligible for this program; however, each application is subject to credit approval. See your Honda dealer for complete details.